LOONA Flip That MyMusicTaste MMT Video Call Event Pre-order Photocard

At present, we only support PayPal payment. We support redeeming points for corresponding coupons which can be used for direct decreasing your payment amount. 

Although you still need to use your PayPal in this process, the purpose is to obtain your PayPal address as our shipping address.

If you want to pay by f&f to avoid PayPal g&s fees or do a payment plan,please contact us to pay in person.

At present, we can distribute to all countries in the world, but not all countries are suitable for all our distribution methods.

The way we ship the order

Fast Shipping:  DHL / FEDEX / EMS.

Generally it takes 3-7 working days to the entire world by DHL/FEDEX, and it takes 5-10working days by EMS, if your area is suffered from covid-19 a lot currently, the delivery is a little longer. In short, the delivery is depended on the location.

2)Standard tracked shipping $8~

4-8 weeks To worldwhile gennerally(due to covid19 effects)

For more details, you are welcome to check price list of the shipping, all the delivery time are stated clearly

[The order which is over $250 won't be accepted by this method but it is negotiable if you could pay the whole amount by f&f. In that case,please contact us through Instagram (lyvia3072).

Your package will be sent out within 5 business days.

[Pre-order goods will be sent out generally within 3-6 weeks]

Two scenarios:

1. The merchandise is out of stock or not available anymore accidentally.

2.Failed for getting into the fansign(ONLY for guranteed slot)

Due to the latest version of PayPal refund policy,you will only get the partial refund that excluding PayPal fees.

We are not responsible for the possibility of damage or loss of mails in international transportation.

If your package is returned by the customs, as long as you pay the postage again, we will mail it for you again. 

Our Order don't add taxes, VAT, or other hidden charges. You pay us what you see on the order screen, i.e. goods subtotal + shipping cost.

The rules are different in every country,we cannot offer the best advice about taxes in your country.Gennerally, we will name your item as PHOTO or ACCESSERIES,noted as $10 dollar.

By proceeding with your order, you confirm that you have read, understood, and accepted full responsibility for potential customs-related charges. We strongly recommend checking your country’s latest import policies before payment.

New Important Notice: Self-Payment of Customs Duties and Taxes (2025.4.29)

Due to recent changes in international trade relations, certain countries, including the United States, have begun imposing customs duties and taxes on imported goods. Please note that your package may or may not be subject to such charges, depending on the regulations of your local government. The specific tax rate or duty amount is determined solely by the authorities in your country, and we are unable to predict or influence this process.  

Key Points to Acknowledge Before Checkout:
1. Customs Duties Responsibility: You, as the recipient, are solely responsible for paying any applicable customs duties, taxes, or import fees levied by your country's government when picking up the package.
2. Country-Specific Policies: While the U.S. is highlighted due to recent changes, other regions (e.g., EU countries) have always enforced strict customs policies. Ensure you understand your local regulations before placing an order.  
3. Non-Payment Consequences: If customs fees are not paid promptly, your package may be returned to us or held by local authorities. Please note that we will not cover losses or refunds in such cases. Should this occur, you will need to repay shipping costs and any outstanding fees for us to resend the package.